Question 1

What is Support Coordination under the NDIS?

Accepted Answer

Support Coordinators help NDIS participants understand their plans, connect with providers, and build the capacity to manage their own supports over time.

Question 2

Who is eligible for NDIS Support Coordination?

Accepted Answer

Support Coordination is most beneficial for participants who have complex support needs, are new to the NDIS, have experienced significant life changes (hospitalisation, homelessness, entering or leaving care), or need assistance coordinating multiple providers.

Question 3

How is Support Coordination funded in my NDIS plan?

Accepted Answer

Support Coordination is funded from your Capacity Building — Support Coordination budget. The NDIS Price Guide sets the maximum hourly rate. Some participants also have Specialist Support Coordination funded separately for very complex situations.

Question 4

Do I need to use an NDIS registered Support Coordination provider?

Accepted Answer

If your plan is agency-managed, yes — you must use an NDIS registered provider for Support Coordination. If your plan is plan-managed or self-managed, you can choose from both registered and unregistered providers. NDIS Market clearly shows each provider's registration status.

Question 5

How do I find a Support Coordination provider near me?

Accepted Answer

Search NDIS Market by service category — select "Support Coordination" from the filter — and enter your suburb or postcode. You can compare providers by location, price, NDIS registration status, and verified participant reviews to find the best match for your needs.

Question 6

What should I look for in a Support Coordination provider?

Accepted Answer

Experience with your specific disability type. Knowledge of local services and providers in your area. Clear communication and responsiveness. Experience navigating complex systems (health, housing, justice). NDIS registration status (required if agency-managed). Positive reviews from other participants.

NDIS Support Coordination Providers in Australia

Find Support Coordination Providers by Location

Other NDIS Services